My name is Tamsin Flint, I work for the NHS Kent and Medway Clinical Commissioning Group and my role is commissioning manager for the wheelchair service in Kent and Medway. This role involves working with the provider to ensure the service is managed effectively and proactively, talking to CCG colleagues and other key stakeholders at a local and regional level about the service to provide information, share knowledge and expertise and facilitate greater joined up working and drive further improvements in the service. Most importantly it involves listening to the people who use the service about their experiences and insight to understand what is working well and areas that are not working so well in order to design and deliver a service that meets the needs of service users now and into the future.
My background is in consumer insight and brand management having worked for a number of blue chip companies in different countries such as Kellogg’s in the UK, P&G in Belgium and a brand consultancy in New York. I joined the NHS in 2014, as a member of the CCG quality team and since then I have worked in a number of roles. I work part time as I have young daughter who has just started primary school and she takes up most of my time outside of work.
I’m passionate about ensuring people have the opportunity to share their stories and that the voice of the service user is heard. By working together and with a can-do attitude we can continue to drive forward change and make a positive difference to peoples quality of life.